A Reputation for Excellence
Western Paper Company's service has garnered a reputation for excellence. When you buy from us, you are guaranteed:
- Reliability. We stand behind every single piece of machinery we sell.
- Expertise. Our full-time service technicians have over100 years of combined experience and are cross-trained on every piece of equipment in our portfolio.
- Efficiency. We understand that downtime affects bottom line; that’s why we return service calls within two hours. If your equipment is down, we aim to have a service professional on the phone or on-site within 24 hours.
Servicing Your Total Facility
Western Paper Company has the finest prepress, printing, and finishing equipment service program in the Intermountain West. In addition to installation and training, we offer:
- Warranty repair
- Field service calls
- Preventive maintenance programs
- Equipment maintenance training
- Scheduled maintenance and repair
- Repair parts and service
- Demonstrations and consultations
Preserving Your Investment
Next to employees, equipment is your company's biggest asset. Preventive maintenance is critical to success, making Western Paper Company an invaluable resource.
Western Service Team Members
Khristie Bennett, Service Coordinator
Khristie is the first point of contact for customers; she orders equipment and parts, coordinates customer training, schedules service calls, and dispatches our technicians. Khristie has more than 30 years industry experience and has worked in sales was well as service.
Randy Shutt, Service Technician
Randy began his career operating printing presses, and has worked as a service technician for more than 30 years. His press operating background makes him very strong on mechanical issues, with specialties in Ryobi, Standard Horizon Challenge, Morgana, Screen, wide format printers, film and plate processors, and exposure systems.
Kevin Burns, Service Technician
Kevin has been in the printing industry for over 40 years and has spent the majority of that span as an equipment service lead or plant production manager. He can proficiently service a wide variety of pressroom equipment including presses, pre-press and finishing equipment. He is factory trained by Ryobi, Standard Horizon, Mitsubishi , Perfecta, Baum, Morgana and a variety of other manufacturers.
For your parts, service, and equipment needs, call Kristie Bennett at 801-956-9101