Western Paper owes its longevity — more than 100 years in business — to loyalty, results driven customer service partnerships and an independent spirit.
This spirit has been shaped by over 10 decades of service experience. We have evolved in the right way, and now enjoy deeply rooted relationships with customers who trust us to provide highly personalized service, quality products and solutions for their success. Competitors come and go. Western Paper endures.
Our History
Western Paper began as a newspaper publisher in the late 1800s. Over the decades we evolved into a paper and equipment provider. In the 1990s, International Paper purchased the company. Though this allowed us to offer the sourcing and financial prowess of International Paper, Western Paper chose to operate more like a local paper company, and we still bring that Western spirit of independence to the way we do business today. This approach has served us well. Our customers are extremely loyal and continually tell us that we’re the best in this market because we anticipate and exceed their expectations at every turn.
Our People
Each of our employees takes great pride in his or her work. Average employee tenure is 15 years, with many employees dedicating 25 years or more to the team. Job satisfaction leads to employee retention, and that gives us a distinct service edge over our competitors. In fact, Western employees are carefully cross-trained, ensuring customers that service will never suffer because of service gaps.
Our Customers
Our customers appreciate the fact that we can effectively service a broad range of commercial printers of various sizes and specialties. We focus exclusively on the printing trade — it isn’t a segment of our business, it is our business. Our employees are empowered to advocate for our customers, and when it comes to ordering, billing and delivery, we are extremely proud of our high accuracy rate. Effective execution on our end translates to productivity and profitability for our customers. This is what drives our business.
Our Vision
To be the preferred paper and equipment supplier in our market by providing best-in-class products, services and solutions through knowledge, communication, teamwork, and most importantly — customer focus.